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REPLACING GLASS WINDOWS* Before
you call vendor, you need two pieces of information: the series number of
the windows (probably 8500) and the year they were manufactured. The
series number can be found on a gold sticker in the window track. My
single hung windows are series 8500. My slider is 8880 which is still
part of the 8500 series. The year of manufacture can be found if you
press your nose up against the glass and look at the metal portion in
between the two layers of glass. You will find the year stamped in very
small print. Once you have these two numbers, call 1-800-949-3818. They
will then send you the appropriate form.
Be forewarned, the warrantee does not transfer. If you are not the
original owner, you will have to pay $35 plus shipping.
There is a website,
http://www.mihomeproducts.com/contact.asp?sectionID=contact
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WATER INFORMATION
Aurora water is very hard and there is "white sand" coming out of some
taps. If this happens to you, unscrew the filter assembly on the end and
quite a bit of calcium deposits might pour out.
If you need a plumber, first try running the tap without the filter first.
Works great.
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